Material and condition guide

Tell us what you know about fibres, stains and prior treatment.

Useful context creates better questions and more honest expectations.

Photographs can show colour and placement, but they do not always establish fibre, dye stability, contamination depth or previous chemical use. Share labels and history whenever possible.

01

Fibre clues

Manufacturer labels, invoices and property records may help.

02

Stain history

Cause, age and prior products are valuable context.

03

Visible wear

Flattening, abrasion and colour loss may remain after cleaning.

04

Odour source

Repeated moisture or sub-surface contamination may need closer review.

Put it into practice

A simple sequence to follow.

  1. 01

    Photograph in daylight

    Use wide and close views without heavy filters.

  2. 02

    Share labels

    Include readable material and care information.

  3. 03

    List previous products

    Do not mix additional products immediately before a visit.

  4. 04

    Discuss uncertainty

    Inspection or testing may be the honest next step.

A bright, comfortable living room with freshly cared-for carpet

Start with the spaces

Ready for carpets that feel cared for?

Share your room list, photographs and access details. We will review the scope and help you choose the right next step.