Source
Food, drink, soil, makeup, pets and unknown marks can require different review.
Stain and odour review
Share the cause, age and treatment history when you know it.
Useful context helps us choose the right questions before promising a treatment plan.
Before we plan the visit
A useful estimate starts with the real space.
A stain photograph alone rarely tells the full story. Tell us what happened, when it happened, what product was used and whether pets or repeated moisture are involved.
Age
Fresh spills and long-set marks should not be treated as identical.
Previous products
Household products can affect colour, residue and future treatment.
Odour pattern
Note whether the odour is local, repeated or stronger in humid conditions.
From request to aftercare
A plan you can follow.
Results vary with fibre, dye, age, contamination depth and previous treatment. Inspection or testing may be recommended before work proceeds.
No universal removal promiseWe will flag material or access questions before work is approved.
- 01
Photograph the area
Include one wide view and one closer context image.
- 02
Describe the history
Share cause, timing and any product already applied.
- 03
Review limitations
Some colour change, backing contamination or fibre damage may be permanent.
- 04
Approve targeted work
Any add-on treatment is confirmed before the visit.
Start with the spaces
Ready for carpets that feel cared for?
Share your room list, photographs and access details. We will review the scope and help you choose the right next step.